PROCESSING

Membership

How do I become a member?

Online: Click here
By Phone: 1800 GO HEAT (1800 464 328) during business hours (Visa or MasterCard only)

Is there a cut-off date to purchase memberships?

There is no cut-off date to buy ticketed memberships, however there are a limited number of seats so be sure to purchase early to avoid missing out. Heart of the Heat Memberships (non-ticketed) can be purchased any time throughout the season.

Can I purchase a General Admission (GA) membership?

Brisbane Heat no longer offer any General Admission seating (memberships OR ticketing). All seats are now reserved-only.

Can I purchase a 2 Game Membership?

Brisbane Heat no longer offer 2 Game Memberships, however 2 Game ticket packages will be available via Ticketmaster.

What are the child classification ages?

Children must be aged 5-15 years as at the beginning of the season (1st December) to be eligible for junior priced seating. Children younger than 5 years old are not required to have a Child Membership purchased for them, however they must not occupy a seat and will need to sit on the lap of a parent or guardian. If the child requires a seat, a Child Membership needs to be purchased for them.

Am I eligible for a concession membership?

The following concessions are valid for the 2017-18 Season:

Holders of a Pension Card issued by: Centrelink, Department of Health and Community Services, Department of Community Services, Department of Veteran Affairs.
Pension types include: Aged Pension, Disability Support, War Veteran, Single Supporting Parents, Disability Carers, War Widows, TPI Pensions.
Student concession types include: Full-time secondary school student, Full-time tertiary student, Tertiary student identification MUST state that the student is full-time. If not, the student must provide supporting documentation from the enrolled school proving full-time status.

When will I receive my membership pack?

If you purchase before 8 December, your pack will be posted to your nominated address. If you purchased on or after 8 December, please note that you will need to pick up your membership pack as postal delivery may not reach you before the first game. Pick up locations and times are as follows …

Tuesday 19 December
Allan Border Field - 1 Greg Chappell Street, Albion, QLD, 4010
9:30am - 4:30pm
 
Wednesday 20 Dec
The Gabba - membership tent, located in the park outside Gate 3
3pm - 7pm

Match Day

If you have any membership-related queries on match day, head to the membership stall located near the park at Gate 3.

Can I transfer my membership to another person?

Your Brisbane Heat Membership is transferrable in the event you are out of town and can’t make a specific match. In this instance, you are able to offer your membership to a friend, family member, work colleague or neighbour for example.
Please note: adults are not permitted to use a child or concession membership card and this will be monitored at the entry gate.

Can I buy a membership with wheelchair access?

Brisbane Heat Memberships with wheelchair access are available in two ticketed categories: Gold Reserved and Silver Upper Reserved. Wheelchair patrons either pay the Concession or Child price (dependent on age). If they need to be accompanied by a Carer with a Companion Card, the holder of the Companion Card is processed free of charge. If the accompanying person doesn’t have a Companion Card, they will need to purchase a full-priced membership.Please call 1800 GO HEAT to purchase a wheelchair membership.