The Heat and its official ticketing partner Ticketek have uncovered several instances since tickets went on sale where a third party has attempted to purchase blocks of tickets for the purposes of re-selling them illegally to fans.
Heat General Manager Andrew McShea said ticket-buyers should only purchase from the official team ticketing partner Ticketek and not risk falling victim to unscrupulous ticket re-sellers.
“The Heat have been targeted as the re-sellers have seen that the majority of our Gabba matches over the past two seasons have been sell-outs, including 9 of our past 11 matches,’’ he said.
“These people identify events that have proven popular in the past and trade off on their popularity to offer tickets to sold out events closer to the season, but well-meaning ticket-buyers are the ones who get ripped off when they don’t receive what they mistakenly thought that had paid for.”
“It is not uncommon for the same ticket to be sold several times over on unofficial websites, ensuring disappointment in the end for the buyers who have been duped.”
“Fortunately we have managed to identify this behavior early on and are now working with the authorities and our agencies to shut down this activity.
“We want to give our fans as many chances as they can to come along to enjoy the atmosphere at the Gabba and at our two BBL matches at Metricon Stadium on the Gold Coast and so far, we’re very pleased with the number of tickets sold legitimately for our matches,” he said.
McShea said fans who have any concerns about the legitimacy of their purchases since Heat tickets went on sale on 4 October can contact Ticketek through their social channels or their website.
He said that Heat memberships or VIP hospitality purchases had not been affected and continued to sell strongly.
The Heat will open the BBL with a block-buster clash at the Gabba on 19 December against the defending champions, Adelaide Strikers.